Above is the actual executed order, as you can see it has the same ticket number as the actual trade, the stop went over by 40 pips. This trade should of made everyone 5%, as you can see IFXM did not honor the stop which was place on the sell position in eur/usd currency pair.

We will try and recover these losses up until we switch trading environments, we will be moving all our clients to a new platform, and management team. Please call us to discuss this matter in person.

Mike